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The Informed Life

Dec 21, 2019

My guest today is Mary Parks. Mary’s background is in communications and applied linguistics, and for the past twenty years she has worked on designing voice user interfaces for digital systems. In this conversation, we focus on what voice interfaces are and how voice-driven systems work.

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Dec 8, 2019

My guest today is Michael J. Metts. Michael designs digital products and services, with a focus on the impact of writing on the user’s experience. He and co-author Andy Welfle have written a new book on this subject. In this conversation, Michael and I discuss the relationship between writing and design, and how being...


Nov 24, 2019

My guest today is Carol Smith. Carol is a user experience researcher at the Software Engineering Institute at Carnegie Mellon University. Her focus is artificial intelligence, and prior to joining Carnegie Mellon, she worked for Uber’s Advanced Technology Group and IBM Watson. In this conversation, we discuss the...


Nov 10, 2019

My guest today is Andrea Mignolo. Andrea is VP of Product and Design at Movable Ink, a marketing technology company based in New York. In this episode, we discuss design as a way of being in the world, and why it matters.

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Oct 27, 2019

My guest today is Vanessa Foss. Vanessa has been planning and managing conferences for twenty-five years. She’s the founder and president of Kunverj, an event planning and management company. Vanessa and her team run one of my favorite events of the year, the Information Architecture Conference. In this episode, we...